Leaks and backups
A caller describes water where it shouldn't be. Cadence gets their name, number, town and what's leaking, and your summary text shows it the moment the call ends, so you can decide who to call back first.
AI RECEPTIONIST FOR PLUMBERS
AI answering service for plumbers
Under a sink. Still answering.
Plumbing calls come in while your hands are full. Cadence answers the calls you forward to it, tells callers what you've approved about your services, area and hours, gets the details of the problem, and texts you a summary the moment the call ends.
Keep your business number. Forward your calls to Cadence.
WHAT YOUR CALLERS ASK
- Do you service my area?
- Do you do water heaters, drains or repiping?
- What does a service call cost?
- Can someone come out today?
Cadence answers the first three from what you approve in your portal. It can't promise a time, so for the last one it gets the caller's details and texts them to you.
AN EXAMPLE CALLWhat the caller hears.
What the caller hears.
What you get.
This is a written example for a made-up business, Desert Line Plumbing, using answers its owner approved. Your calls use your own answers.
DESERT LINE PLUMBINGExample call
CADENCE
Thanks for calling Desert Line Plumbing, this is Cadence. How can I help?
CALLER
Hi, it's Maria. My water heater is leaking into the garage. Do you cover Chandler?
CADENCE
Yes, Desert Line covers Chandler, and water heaters are one of the services they handle. Can I get the best number to reach you?
CALLER
Sure, it's 480-555-0187. How soon can someone come out?
CADENCE
I can't promise a time, but I'll send the team your details right now so they can call you back. Would you like me to connect you to someone instead?
SUMMARY TEXT TO THE OWNERNew call from Maria in Chandler. Water heater leaking into the garage. Asked how soon someone can come out. Callback: 480-555-0187.
TYPICAL CALLSThe calls plumbers
The calls plumbers
get every day.
What Cadence does with each kind of call, using the answers you approve.
Water heaters
Callers want to know whether you handle their tank or tankless unit and roughly what it costs. Approve an answer for the types you work on and any standard fee.
Quote requests
Remodels and repipes start with a question about price. Cadence shares any starting prices you've approved and takes the details so you can call back with a real quote.
Past customers
People calling about a job you've already done. Cadence takes the message, and if they ask for a person it transfers them to your transfer number.
After hours and busy stretches
Plumbing problems don't wait for business hours. If you forward your line at night or on weekends, Cadence answers those calls the same way it does during the day, and the summary texts are waiting for you. Decide what after-hours callers should hear, such as whether you take emergency calls and what they cost, and approve that answer. Set a transfer number if you want callers who ask for a person put through to whoever is on call.
What to set up first
- The towns and zip codes you cover
- Your service call or trip fee, if you charge one
- Which jobs you take: drains, water heaters, repiping, remodels
- What callers should hear after hours
- A transfer number for callers who ask for a person
ON EVERY PLANWhat Cadence does
What Cadence does
on each call.
The same four things for every business. No new phone line, and nothing new for your customers to learn.
Answers from what you've approved
Your services, hours, area and prices. Anything you haven't approved becomes a question for you.
Gets the details
The caller's name, number and what they need, so nobody has to write it down.
Texts you a summary
A short text the moment each call ends: who called and what they need.
Transfers when asked
Callers who ask for a person go to the transfer number you choose. Every conversation stays in your portal.
$249a month for 150 minutes, on Essential
7 days free150 minutes on any plan. Card required.
$0 setupGuided setup in your portal. Keep your number.
Will Cadence book the job for me?+
No. Cadence doesn't see your schedule. It gets the caller's name, number, town and the problem, and texts you so you can set the time.
What about a burst pipe or a flooding call?+
Set a transfer number so callers who ask for a person reach whoever is on call. Cadence is an AI and can make mistakes, so don't rely on it alone for emergencies. You still get a summary text as soon as the call ends.
Will it quote a repipe or a water heater install?+
Only the prices you approve, like a service call fee or a starting price. For bigger jobs it takes the details so you can quote them yourself.
Do I need a new number for my plumbing business?+
No. Forward the number on your van and your website to your Cadence number, and customers keep calling it. If you'd rather keep them apart, publish your Cadence number as a separate line.
CADENCE BY TRADEAny business
Any business
that gets calls.
Cadence works the same way for every business: your approved answers, the caller's details and a summary text. These pages show what that sounds like in a few trades.
Don't see your trade? Cadence answers for any business. You set up your own services, hours and answers in your portal. See how Cadence works
Let Cadence take the next call.
Forward your calls to Cadence and see what the summaries look like.
7 days free. Cancel anytime from your portal.